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FAQs

At Real Insurance, we're always happy to talk to our customers so please call us if you ever have any questions about Real or about your policy. If you're short on time and want answers even faster, please consult the following FAQ section, which contains the most common customer enquiries. Simply select a category, and then choose the question that's relevant to you.

FAMILY LIFE COVER FAQ's
What makes the Family Life Cover so important?
I’m healthy, why would I need life insurance now?
How much cover can I get?
How does the inflation protection benefit work?
How does the Terminal Illness Benefit work?
Are there any optional benefits I can add to my Family Life Insurance?
How do I know if I am eligible for the Family Life Cover?
Are there any exclusions?
Does cover extend to other countries around the world?
Isn’t cover like this expensive?
Will my premium increase?
Are there any tax benefits?
How long can I keep my cover?
Will I get anything back if I cancel my cover?
Can I decide who will receive the benefit?

Another question? Email us at info@reallifecover.com.au

FUNERAL EXPENSES COVER FAQ's
What makes Funeral Expenses Cover so important?
I’m healthy, why would I need this insurance?
How much cover can I get?
How does the inflation protection feature work?
Are there any optional benefits I can add to my Funeral Expenses Insurance?
Am I eligible for Funeral Expenses Cover?
Is it necessary to have a medical or blood test?
Are there any exclusions?
What is meant by "accidental death" or "accident"?
Does cover extend around the world?
Can I cover my partner and children too?
Isn’t cover like this expensive?
Will my premium increase?
Are there any tax benefits?
How long can I keep my cover?
Will I get anything back if I cancel my Funeral Expenses Cover Policy?
Can I decide who will receive the benefit?

Another question? Email us at info@reallifecover.com.au

SERIOUS ILLNESS COVER FAQ's
What makes Serious Illness Cover so important?
I’m healthy, why would I need serious illness cover now?
How much cover can I get?
How does the inflation protection benefit work?
How do I know if I am eligible for the Serious Illness Cover?
Are there any exclusions?
Does cover extend to other countries around the world?
Isn’t cover like this expensive?
Will my premium increase?
Are there any tax benefits?
How long can I keep my cover?
Will I get anything back if I cancel my cover?
Who receives the benefit?

Another question? Email us at info@reallifecover.com.au

SILVER LIFE COVER FAQ's
What makes Silver Life Cover so important?
How much cover can I get?
Will I get anything back if I cancel my Silver Life Cover?
Am I eligible for Silver Life Cover?
Is it necessary to have a medical or blood test?
Are there any exclusions?
What is meant by "accidental death" or "accident"?
Does cover extend around the world?
Can I cover my partner and children too?
Isn’t cover like this costly?
Will my premium increase?
Are there any tax benefits?
How long can I keep my Silver Life Cover policy?
Can I decide who will receive the benefit?

Another question? Email us at info@reallifecover.com.au

GENERAL FAQ'S
Tell me about the Real Life Bonus?
I’m young and healthy, why would I need insurance?
Do you accept payment by credit card?
Who is the insurer?
Is it easy to make a claim?
How can I get cover?
Another question? Email us at info@reallifecover.com.au