How to make a claim on your cover

We understand how difficult it can be to face the loss of a loved one. That’s why the benefit is paid as soon as we receive the completed claim documents, without any unnecessary delay. Accidental Death claims will be paid as soon as proof of Accidental Death is received.

Just follow these simple steps:

1. Call us on 1300 73 7697 or email us service@reallifecover.com.au
   to let us know that you’ll be lodging a claim.

2. Collate these completed forms and documents:

   • Claim form
   • A certified copy of evidence of death
   • A certified copy of evidence of deceased’s age
   • A certified copy of proof of your identity and your relationship to the deceased
   • The original Policy Document and Policy Schedule. If these documents have been misplaced, please complete the Statutory Declaration.
   • If you would like the benefit amount paid directly into a bank account you can also include a completed Direct Credit Authority.

3. Mail the forms and documents as soon as possible to
   The Manager
   St Andrews Life Insurance Pty Ltd
   c/o GPO Box 1679,
   Crows Nest NSW 1585